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360 IT

360 IT

Comprehensive technology support solution.

Understanding the unique needs of educational institutions, our comprehensive 360 IT MSP plan provides complete technology support tailored to the evolving landscape. This plan is designed to empower organizations to leverage technology to enrich productivity and achieve both immediate and long-term business objectives.


In an era where technology is in constant flux, staying up to date can be a challenge. However, with Geeksblock's 360 IT MSP plan, organizations can alleviate the burden of hiring and training IT staff. Instead, they gain exclusive access to our expert team from diverse IT specialties, always ready to cater to their specific needs. Our team comprises seasoned professionals such as Helpdesk Support Technicians, Network Engineers, System Administrators, Web Developers, Mobile Device Management (MDM) Specialists, and Technology Integrators, among others.

 

With our 360 IT MSP plan organizations can devote more time and resources to nurturing the minds of tomorrow, leaving the intricacies of IT infrastructure and services to us - the experts. With Geeksblock by your side, you are choosing a future where technology is not just a tool, but a strategic partner in your pursuit of excellence in education.

We offer our 360 Members a range of specialized services designed to optimize your organization's IT and security systems

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  1. Helpdesk: Our seasoned technicians provide prompt and efficient support during business hours, assisting with technical issues via phone, email, and remote desktop to ensure minimum downtime.

  2. Network Administration: We handle the management of user accounts, computers, and network components such as modems, routers, firewalls, switches, and access points.

  3. Cloud Collaboration & Productivity Suites Support: Our team is well-versed in cloud-based tools like Microsoft 365 and Google Workspace, assisting with setup, configuration, and troubleshooting to boost your business productivity.

  4. IT Consulting and Strategy: Our experienced IT consultants work closely with your team to develop and implement strategic technology plans in line with your business goals.

  5. VoIP Telephony: We provide solutions for Voice over IP services, supporting your telecommunication needs.

  6. Email Administration: We handle the administration of email servers and accounts on both Exchange and G Suite platforms for students, staff, and others.

  7. Mobile Device Management (MDM): From implementation to training staff, we ensure mobile devices are effectively managed and utilized within your organization. We support various MDMs like Mosyle, Jamf, and Intune, as well as Apple School Manager.

  8. Third-Party Technology Support: We offer support for third-party technologies, including Security Systems.

  9. Hardware and Software Support: Our team is proficient in a wide range of hardware and software, providing troubleshooting, configuration, and optimization services for servers, workstations, printers, and network devices.

  10. Security Management: We implement comprehensive security measures such as firewall management, antivirus software, and regular vulnerability assessments to safeguard your systems from cyber threats.

  11. Web Development: We offer access to professional web development experts who can guide, assist, or take charge of your web projects, ensuring a dynamic and user-friendly online presence.

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